Nothing is charged at sign-up. You enquire, we scope the work on a call, then you get a written proposal with a fixed price. Once the scope is agreed, the build runs to the timeline in that proposal, usually three to eight weeks, through one client portal with clear checkpoints and no chasing.
Day 0
Enquiry
A short form, an email or a call. Whether you want to hire us, float an idea, or talk about impact work, it starts the same way. No card, no checkout, no pressure to commit before anyone understands the job.
Send the enquiry. Rough notes are fine.
Read it properly and reply within one working day.
Day 1-3
Scoping call
Twenty to thirty minutes on what the business actually needs, what already exists, and what success looks like. If we are not the right studio for it, we say so and point you somewhere better.
Turn up honest about budget, timing and constraints.
Ask the awkward questions and pressure-test the brief.
Day 3-5
Written proposal
You get a written proposal: what is included, what is not, the timeline, and a fixed price in pounds. Package prices on the site are indicative starting points; the proposal is the real number, and it does not move unless the scope does.
Read it, challenge anything, ask for changes.
Scope it accurately and stand behind the price.
Build day 0
Agreement & kickoff
Only once the proposal is accepted do we talk money. The standard structure is 50% to start and 50% before launch, by card or bank transfer. Staged or monthly arrangements can be agreed instead. Your portal opens with the onboarding wizard waiting.
Approve the proposal, settle the agreed first payment, create your account.
Provision the project, issue the invoice, assign a lead.
Build day 1-4
Brief & strategy
Ten focused sections in the wizard: business, audience, offer, competition, content, brand, technical, integrations, goals, launch. We turn that into a proposed sitemap, a one-line positioning statement and a keyword map showing what each page targets.
Answer honestly, upload brand assets, approve the sitemap.
Review the brief inside a working day, then build the strategy layer.
Build day 4-7
Copy
We draft the site copy - headlines, subheads, body, CTAs, meta titles, meta descriptions - in one editable doc. You review it whole rather than piecemeal, so the argument holds together.
One review pass. Flag anything that misrepresents you.
Draft, edit, tighten. Rewrite where it is not carrying the sell.
Build day 6-12
Design & build
Design and build overlap deliberately - we design in the browser once positioning and copy are locked. You see the actual site on staging within days, not slide decks weeks apart.
One structured review round via portal comments.
Design system, build, responsive pass down to 320px, accessibility check.
Build day 12-14
SEO, tracking, QA
Meta titles, meta descriptions, canonical URLs, JSON-LD schema, sitemap.xml, robots.txt, analytics events, Search Console verification. The launch hygiene most agencies quietly skip.
Sign off on analytics access and the final balance invoice.
SEO and tracking pass, cross-browser QA, mobile QA on real devices.
Build day 14-15
Launch & handover
We push, verify, submit the sitemap and record a walkthrough video for you and your team. You keep every asset and every credential - nothing is held hostage. A share of the profit on your project funds our impact work.
Settle the balance. Watch the walkthrough. Tell your customers.
DNS cutover, redirects, launch monitoring, handover pack.
No scattered emails, no lost attachments, no version chaos. Your portal holds the brief, files, sitemap, designs, invoices and approvals - with a clear next-step at every stage.